Q&A

Yes, you can rent if you fulfill one of the following conditions!

1. Those who have a Japanese driver’s license
2. Those who have a U.S. military personal vehicle operator’s permit + driver’s license from U.S. + ID
3. Those who have an International driver’s license based on the Geneva Convention (1949) (within the validity period) + driver’s license of their own country + passport
   ※ Driver’s license and international driver’s license must be issued in the same country.
4. Those who have a Foreign driver’s license (limited to Taiwan, Switzerland, Germany, France, Belgium,Monaco)＋Official Japanese translation + Passport
   ※ Only translations issued by the embassy or consulate of the country of the foreign driver’s license in Japan or the Japan Automobile Federation are valid.

Upon fulfillment of any of the above,
-Credit card holder
-We rent to those who understand and agree to the precautions on our website, the rental agreement, and the rental agreement.

There is a cancellation fee depending on the cancellation period.
A cancellation fee will be charged from 2 weeks prior to the reservation date, but no cancellation fee will be charged before that date.

Cancellation Fee
2 weeks prior to the departure date……… None
13-8 days prior to departure……… 20% of total amount
7-3 days prior to departure ……… 50% of total amount
2 days prior to departure date ……… 100% of the total amount
Cancellation made after 6:00 p.m. will be treated as cancellation for the following day.
*No cancellation fee will be charged if there is a weather warning for the day.

All pick-ups are between 10 am to 4 pm and all drop-offs are between 9 am to 3 pm.

You know what – it is for free. All Ninja Camper Vans come with free kilometer packages, so no charge will ever apply!

Yes, a credit card is required for all rentals. We do accept Visa or MasterCard Credit Cards and it must be in the name of the primary driver (this can be changed on pick-up if needed).

ETC (Electronic Toll Collection)
ETC is a system used to automatically record expressway tolls.
Ninja Camper Vans offers ETC cards for rent at a low rate of ¥350 per card. When you return the card, you will be asked to confirm and pay the toll charges incurred using the ETC system.
By using an ETC card, you may be eligible for toll discounts depending on the time of day and the route you take.

ETC rental fee: ¥350 per day
Deposit: ¥30,000 per card

If the total toll charges are less than ¥30,000, the remaining deposit will be refunded.